People saying getting a Time Warner cable tv specialist try spilling strategy on Reddit.
Opportunity Warner wire, the second-largest carrier of television and websites in america, advised Quartz that it is exploring the postings. “We’re not able to confirm if this people is in fact an existing or former personnel,” a spokesman mentioned.
Reddit user cableguy_the begun an “Ask myself Everything” (AMA) thread, publishing pictures of their ID badge and consistent as proposed proof of their job. Their solutions to the concerns arriving are really candid. Check out features (typos protected).
On Comcast’s pending acquisition of the time Warner Cable:
We want the merger because the current class in control will be the worst in latest records. A lot of people obtaining fired because of difficult metrics. Every electricity happens to be provided to support service staff and stripped from those who actually look at the houses and fix problems . It’s in pretty bad shape and team is being run like shit IMHO [in my personal humble opinion].
From the stress between technicians and customer care representatives:
Yea customer support staff and techs become battling a combat that no-one sees. We hate them, they dislike united states. They inform clients the thing is the apparatus if it hardly ever is. We inform clientele to simply ignore exactly what the guy on the mobile claims because chances are high good, he has never ever wired a home, installed a drop or repaired cable tv.
On what’s actually completely wrong with your hookup:
Don’t think 50per cent of what the agent regarding the mobile informs you. Merely arrange the tech. Allowed your run. He’s done this prior to. The associate merely suggestions mobile phones. it is hardly ever the apparatus resulting in the problems.
In the secret to getting much better support:
Whenever a technology shows up ,ask for his superiors wide variety. Make sure he understands its not burning him but to intensify a problem. He may call his sup to make certain their cool but which will help.
On Pet dating service what’s preventing faster net down load speeds:
Really, fundamental analogue cable tv. It will require up sooo much bandwidth . 1 route per frequency vs connecting several frequencies to produce 8 channel for a downstream and 4 for an upstream . If we go 100per cent electronic tv.. online will have faster. Additionally obstruction. If you reside around a college it’s the worst . Grandma would use their 15 meg for mail and surfing but youthful Johnny school child sucks in the data transfer in your community using netflix and torrenting and gaming. But they spend the exact same. IMHO what might fix it is capping information and giving folks uncapped increase.
On the reason why splitting your cable connection are a bad idea:
Putting in a splitter to simply attenuate the signal is really stupid we actually have factors called attenuators which do this without including needless splitter. But it is true that a lot of indication is as terrible as inadequate we phone that distortion
On whether this Reddit AMA costs him his task:
I might be discharged according to exactly who captures myself. I would buy a plus the so difficult to share with making use of way this provider is now structured.
How Wi-Fi signals become unreliable, and that can become vanquished by gates and walls:
Yes most evident. Plaster walls particularly.Solid timber doorways, being in a basements whenever router is found on the second flooring or the other way around. Wifi is actually a fickle monster.
On your own “broken” cable modem:
Yea I listen to this a large number. I would say in certain year I would personally state 5per cent for the modems We switched are actually faulty. We manage plenty of canine and pony program and just swap they anyhow. The thing is more often than not not equipment linked. Modems either services or they don’t. There is so little between. These are generally easy products. I have program clients using my computer every thing employed fine, subsequently turn to their particular machines and everything would go to shit. They however demand another modem..Its insanity.
